Telenor of Norway projects that the key drivers behind the growth in vehicle telematics are digital services, customer relationship management (CRM) and eVehicles.
Digital services are one of the fastest growing areas in the connected car development, particularly in the area of In-Vehicle Infotainment (IVI). The demand by automotive OEMs to conduct better CRM by automating all after-sales service processes, including customer retention, spare parts, accessories and servicing, is another driver. eVehicles will be yet another driver, when the benefits in conducting remote battery checks, remote heating/ cooling, payment for charging, range control and eco-driving etc. catch on.
In-Stat Research forecasts that 35-plus million IVI systems alone will ship in 2015. ABI Research estimates the number of embedded and hybrid connected car systems to grow from 45 million units in 2011 to 2,010 million units.
Read more: http://www.globalintelligence.com/insights-analysis/bulletins/10-transformative-technology-trends-for-2011-2012#ixzz1bcqi93jj
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